How to choose my plan?
We have 3 plans for you to choose. Whether you are personal or corporation, we all have suitable services to meet your needs.
How do I pay?
Choose your satisfied plan and chick “Get started” to add it to your cart. Entering your information and complete your purchase with the guide. You can pay with your credit card, debit card or paypal.
Could I replace my service after purchase?
Yes you can! Your plan can be upgrade at any time during your service. And the upgrade will not affect your daily use of the system or online trading.
How to refund ?
We support unconditional refund within 7 days of your purchase,. You can find Refund Application from My Payment at your Member Center. We will manage your refund business after our confirm.
How to bind my domain name after the opening of my service?
After your purchase you can find My E-Commerce Website from Member Center and enter your domain name to generate your DNS information. Sign in to your domain management and point DNS service to corresponding address provided by the system.
How do I make sure of my trading data and user info?
After the purchase of your service, you can set a password for your data from My E-C Website. To ensure your data and info’s safety, all of your trading data and user info will re-encrypt by this password. Please keep remember this password and it will be used when you export your data.
What gateway can be used to receive payments in my website?
We support the world's leading online payment gateways and we are constantly enrich the latest third-party payments. Fulldol will make your collection processing more convenient.
Can I have my own SSL Certificates?
You can offer and submit your Certificates you already bought at My E-C Website and doing some related settings.
Is my bandwidth enough for daily use?
Fundamentals Edition support 2T bandwidth and can bear 15,000 to 20,000 independent visitors. Our Advanced Edition can support 100 thousand independent visitors and Customize Edition can support 200 thousand independent visitors. Website platform also will monitor your traffic condition and remind you when your website needs to buy additional traffic.
How do I set up my website APP?
Fundamentals Edition and Advanced Edition cannot support shopping APP now. If you purchase our Customize Edition, we will set up a shopping APP for your costumers’ using.
How can I use templates?
We all have free templates of our three plans and you can tweak your templates in your needs like modify the color, background, button and etc….You also can buy your most favorite templates from our Smart Services Market and apply to your website.
What operational guidance can I get?
The system will automatically provides a operational help manual.